Contact information

Customer Support at The Pet Base

We’re here to help you and your pets! For questions regarding orders, shipping, or products, please reach out via the methods below:

Email: support@thepetbase.com
Phone: (825) 425-1962
Business Address: #423-1122 3 St SE Ste 1906 Calgary, AB T2G 0E7 

Hours of Operation:
Monday - Friday: 9:00 AM - 5:00 PM (EST)
We aim to respond to all inquiries within 24 hours on business days.